Privacy & Compliance

Overview

Cryptique is designed with privacy in mind. This guide covers data handling practices, compliance features, and how to configure privacy settings for your team.

Data Collection

What Cryptique Collects

Automatically collected:

Page views and navigation
User interactions (clicks, scrolls, form submissions)
Device and browser information
Geographic location (approximate, from IP)
Session data
Wallet connections (when detected)
On-chain transactions (for tracked contracts)

Not collected:

Form field values (only metadata)
Passwords or sensitive credentials
Credit card numbers
Personal health information
Full IP addresses (not stored)

Default Properties

All automatically captured properties are listed in Default Properties.

What's captured:
├── country: "US" (approximate)
├── city: "San Francisco" (approximate)
├── device_type: "desktop"
├── browser_name: "Chrome"
└── ...

What's NOT captured:
├── IP address (used for geo, then discarded)
├── form_values (only form metadata)
└── sensitive_data

Privacy by Design

IP Address Handling

Cryptique uses IP addresses for geolocation but does not store them:

Request comes in with IP: 192.168.1.1
├── Geolocation lookup → "San Francisco, US"
├── IP discarded (not stored)
└── Event stored with location only

Data Minimization

We collect only what’s necessary:

Element text is truncated (not full page content)
Copied text is limited to 100 characters
Form values are excluded (only form metadata)
Input changes track field names, not values

Pseudonymization

User identifiers are pseudonymous by default:

Anonymous user: anon_abc123xyz
Identified user: user_provided_id (your choice)

You control what identifying information to associate with users. Wallet addresses follow the same principle: they are stored as pseudonymous identifiers and are only associated with a user profile when the End-User explicitly connects their wallet. See “Wallet Address Handling” below.

Wallet Address Handling

Wallet addresses (e.g. 0x1234...abcd) are stored as-is and are pseudonymous by nature — they identify a wallet, not a named individual, unless the user explicitly links additional identity information (such as an email address via Cryptique.identify()). Important considerations:

Blockchain transaction data is publicly available. Anyone can look up a wallet’s history on a block explorer. Cryptique aggregates this public data; it does not expose anything that isn’t already on-chain.
Cryptique does not use heuristics or clustering to deanonymize wallets. A wallet address is only linked to a user profile when the End-User explicitly connects their wallet.
Under GDPR, wallet addresses may be considered personal data if they can be linked to an identified individual. If your End-Users are in the EEA, ensure your privacy policy discloses wallet address collection and that you have a lawful basis for processing it.
Wallet addresses are subject to the same retention periods as other profile data (default 24 months, configurable).

Cryptique can be loaded conditionally based on user consent:

// Only load after consent
if (userHasConsented()) {
  var script = document.createElement('script');
  script.src = 'https://cdn.cryptique.io/scripts/analytics/1.0.1/cryptique.script.min.js';
  script.setAttribute('site-id', 'YOUR_SITE_ID');
  document.head.appendChild(script);
}

Integration with CMPs

Works with Consent Management Platforms: OneTrust:

OneTrust.OnConsentChanged(function(e) {
  if (OnetrustActiveGroups.includes('C0002')) {
    // Performance cookies consented - load Cryptique
    loadCryptique();
  }
});

Cookiebot:

window.addEventListener('CookiebotOnAccept', function(e) {
  if (Cookiebot.consent.statistics) {
    loadCryptique();
  }
});

Data Retention

Retention Periods

Configure how long data is retained:

Data Type	Default Retention	Configurable
Events	24 months	Yes
User profiles	24 months	Yes
Sessions	24 months	Yes
Transactions	24 months	Yes

Configuring Retention

Go to Settings → Privacy
Set retention period for each data type
Data older than retention period is automatically deleted

Shorter retention periods reduce storage but limit historical analysis.

Data Access & Export

Who Can Access Data

Role	Data Access
Super User	Full access
Admin	Full access
User	Full access (configurable)

All data access is logged in the audit trail.

User Data Requests

For GDPR/CCPA data subject requests: Data Export:

Search for user by email, wallet, or ID
View user profile
Export user data as JSON

Data Deletion:

Search for user
Click Delete Profile
Confirm deletion

User deletion is permanent and cannot be undone.

Audit Logging

All significant actions are logged:

Audit Log:
├── Feb 15, 2:30 PM │ admin@example.com │ Viewed user profile: user_123
├── Feb 15, 2:15 PM │ admin@example.com │ Exported user data: user_456
├── Feb 15, 1:00 PM │ owner@example.com │ Changed retention period to 6 months
├── Feb 14, 4:45 PM │ admin@example.com │ Deleted user profile: user_789
└── ...

Logged actions:

User profile views
Data exports
Configuration changes
User deletions
Team member changes
Site/contract modifications

Security

Data Encryption

State	Encryption
In transit	TLS 1.3
At rest	AES-256

Infrastructure

Data centers in secure, SOC 2 compliant facilities
Regular security audits
Penetration testing
Incident response procedures

Access Controls

Role-based access (Super User, Admin, User)
All access logged
Session timeouts
Secure authentication

Data Storage & Infrastructure

Where your data is stored

All Cryptique data is stored and processed on Google Cloud Platform (GCP) in the us-central1 region (Iowa, United States).

Layer	Provider	Region
Application hosting	Google Cloud Platform	us-central1 (US)
Database & event storage	Google Cloud Platform	us-central1 (US)
CDN & DDoS protection	Cloudflare	Global edge

Enterprise customers may request EU-only data residency as part of a custom agreement. Contact privacy@cryptique.io to discuss data residency requirements.

Security certifications

Certification	Status
GDPR	✅ Compliant
CCPA / CPRA	✅ Compliant
SOC 2 Type II	🔄 In progress
ISO 27001	🔄 In progress

Cryptique’s infrastructure runs on Google Cloud Platform, which holds SOC 2 Type II and ISO 27001 certifications at the infrastructure level. Cryptique’s own SOC 2 Type II audit is currently in progress. When completed, the report will be available to enterprise customers under NDA.

Compliance

Cryptique supports GDPR compliance: ✅ Data minimization: Collect only necessary data ✅ Purpose limitation: Analytics purpose clearly defined ✅ Storage limitation: Configurable retention periods ✅ Right to access: Export user data ✅ Right to erasure: Delete user profiles ✅ Data portability: JSON export format Your responsibilities:

Obtain proper consent before tracking
Update privacy policy to mention Cryptique
Honor data subject requests

CCPA

For California Consumer Privacy Act: ✅ Right to know: Access user data via search ✅ Right to delete: Delete user profiles ✅ Right to opt-out: Honor user preference (e.g. do not load SDK when user opts out) Cryptique uses first-party cookies for:

Cookie	Purpose	Duration
`cq_distinct_id`	User identification	1 year
`cq_session_id`	Session tracking	30 minutes

No third-party cookies are used.

Privacy Settings

Configurable Options

Access via Settings → Privacy:

Setting	Description
Data retention	How long to keep data
IP geolocation	Enable/disable location tracking
Auto-events	Which automatic events to capture
Sensitive paths	Paths to exclude from tracking

Exclude Sensitive Pages

Exclude pages from tracking:

script.setAttribute('auto-events-disabled-paths', '/account,/settings,/admin');

Or configure in dashboard:

Excluded Paths:
├── /account/*
├── /settings/*
├── /admin/*
└── /checkout/*

Disable Specific Events

Disable events that might capture sensitive data:

script.setAttribute('auto-events-disabled-events', 'text_selection,copy_action');

Data Processing Agreement

For customers who require a formal Data Processing Agreement (DPA) — including those operating under GDPR — Cryptique provides:

Document	Available
Data Processing Agreement (DPA)	✅ On request
EU Standard Contractual Clauses (SCCs)	✅ On request
UK International Data Transfer Addendum	✅ On request
HIPAA Business Associate Agreement (BAA)	On request (enterprise)

To request any of these documents, email privacy@cryptique.io with the subject line “DPA Request”. We aim to respond within 2 business days.

Best Practices

Before Going Live

✅ Review what data you’re collecting
✅ Update your privacy policy
✅ Implement consent if required
✅ Configure data retention
✅ Exclude sensitive paths
✅ Test that opt-out is honored (e.g. SDK not loaded when user opts out)

Ongoing

Regularly review data collection
Honor data subject requests promptly
Keep team access up to date
Monitor audit logs

Privacy Policy Template

Include in your privacy policy:

Analytics

We use Cryptique for product analytics. Cryptique collects:
- Pages visited and interactions
- Device and browser information
- Approximate location (country/city)
- Wallet addresses (if you connect a wallet)

This data helps us improve our product. We do not sell your data.
You can opt out of analytics by disabling or not loading the analytics script.

For more information, see Cryptique's privacy policy at 
https://cryptique.io/privacy

Troubleshooting

User requested data deletion

Search for user by email, wallet, or ID
Open user profile
Click Delete Profile
Confirm deletion
Notify user of completion

Need to export all user data

Search for user
Open user profile
Click Export → JSON
Provide exported file to user

Next Steps

Team Management

Configure team access

Default Properties

See what’s collected

​Overview

​Data Collection

​What Cryptique Collects

​Default Properties

​Privacy by Design

​IP Address Handling

​Data Minimization

​Pseudonymization

​Wallet Address Handling

​Consent Management

​Consent-Based Tracking

​Integration with CMPs

​Data Retention

​Retention Periods

​Configuring Retention

​Data Access & Export

​Who Can Access Data

​User Data Requests

​Audit Logging

​Security

​Data Encryption

​Infrastructure

​Access Controls

​Data Storage & Infrastructure

​Where your data is stored

​Security certifications

​Compliance

​GDPR

​CCPA

​Cookie Usage

​Privacy Settings

​Configurable Options

​Exclude Sensitive Pages

​Disable Specific Events

​Data Processing Agreement

​Best Practices

​Before Going Live

​Ongoing

​Privacy Policy Template

​Troubleshooting

​Next Steps

Team Management

Default Properties

Overview

Data Collection

What Cryptique Collects

Default Properties

Privacy by Design

IP Address Handling

Data Minimization

Pseudonymization

Wallet Address Handling

Consent Management

Consent-Based Tracking

Integration with CMPs

Data Retention

Retention Periods

Configuring Retention

Data Access & Export

Who Can Access Data

User Data Requests

Audit Logging

Security

Data Encryption

Infrastructure

Access Controls

Data Storage & Infrastructure

Where your data is stored

Security certifications

Compliance

GDPR

CCPA

Cookie Usage

Privacy Settings

Configurable Options

Exclude Sensitive Pages

Disable Specific Events

Data Processing Agreement

Best Practices

Before Going Live

Ongoing

Privacy Policy Template

Troubleshooting

Next Steps