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Overview

Cryptique uses a role-based access system to manage team permissions. This guide covers user roles, invitations, and team administration.

User Roles

Cryptique has three user roles with different permission levels:

Super User (Team Owner)

The Super User is the team owner with full administrative control:
The Super User role is fixed and cannot be transferred. The person who created the team is automatically the Super User.

Admin

Admins can manage team settings and users but cannot access billing:

User

Standard users have access to analytics features:

Role Comparison

Inviting Team Members

Send Invitation

1

Go to Team Settings

Navigate to SettingsTeam
2

Click Invite

Click Invite Team Member
3

Enter Details

  • Email address
  • Select role (Admin or User)
4

Send Invitation

Click Send InviteThe user receives an email with a link to join your team.

Invitation Status

Track pending invitations:

Resend or Cancel

For pending invitations:
  • Resend: Send another invitation email
  • Cancel: Remove the pending invitation

Managing Team Members

Change User Role

Admins and Super Users can change roles:
  1. Go to SettingsTeam
  2. Find the user
  3. Click role dropdown
  4. Select new role (Admin or User)
You cannot change the Super User’s role or demote yourself if you’re the only Admin.

Remove Team Member

  1. Go to SettingsTeam
  2. Find the user to remove
  3. Click Remove (trash icon)
  4. Confirm removal
What happens when removed:
  • User loses access immediately
  • Personal saved reports become inaccessible
  • Shared reports remain for the team
  • User can be re-invited later

Transfer Ownership

Currently, the Super User role cannot be transferred. Contact support if you need to change team ownership.

Team Structure

One Team, Multiple Sites

A single team can manage multiple sites:
All team members have access to all sites and contracts within the team.

Audit Logging

All team actions are logged:

Best Practices

Role Assignment

Access Management

  • Review regularly: Audit team members quarterly
  • Remove promptly: Remove access when people leave
  • Least privilege: Give minimum necessary permissions
  • Document roles: Keep track of who has what access

Security

  • Use strong passwords
  • Enable 2FA when available
  • Don’t share accounts
  • Use individual invitations (not shared links)

Troubleshooting

  1. Check spam/junk folder
  2. Verify email address is correct
  3. Resend the invitation
  4. Try a different email address
  • Only Super Users and Admins can change roles
  • Cannot modify the Super User’s role
  • Cannot demote yourself if you’re the last Admin
  • Ask user to clear browser cache
  • Session may take a few minutes to expire
  • Contact support if issue persists
Contact Cryptique support to transfer the Super User role to another team member.

Next Steps

Sites & Contracts

Manage tracked sites and smart contracts

Privacy & Compliance

Data privacy settings