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Overview

The Users section lets you explore individual user profiles, view complete activity timelines, and understand the full journey of any user—from their first page view to their most recent transaction.

Finding Users

Search Methods

Find users by any identifier:

Search Interface

User Profile View

Profile Header

User Properties

View all properties set on the user:

Enriched Properties

If wallet enrichment is enabled:

Activity Timeline

The timeline shows every event for this user in chronological order:

Timeline Features

  • Expandable events: Click to see all properties
  • Time grouping: Events grouped by day/session
  • Event filtering: Filter to specific event types
  • Transaction highlighting: On-chain transactions marked
  • Infinite scroll: Load more historical events

Filtering Timeline

Filter to specific event types:

Linked Data

User profiles provide full attribution by linking multiple data sources:
  • Events are linked to users via distinct_id
  • Transactions are linked to users via wallet_address
This means when a user connects their wallet, all their on-chain activity becomes attributed to their user profile, creating a complete picture from first website visit to blockchain transactions.

Connected Wallets

View all wallets linked to this user:

Transactions

View all on-chain transactions:

Sessions

View session history:

User Actions

From Profile Page

Take actions on a user:

Add to Cohort

Create cohort based on this user’s properties:

Use Cases

Debugging User Issues

When a user reports a problem:
  1. Search by email or wallet
  2. View their recent timeline
  3. Look for errors or unexpected events
  4. Check transaction status

Understanding Power Users

Analyze your best users:
  1. Search by known power user ID
  2. Study their event sequence
  3. Note feature usage patterns
  4. Create cohort of similar users

Support Investigation

Customer support workflow:
  1. User provides wallet address
  2. Search to find profile
  3. View recent activity
  4. Identify issues or patterns

Attribution Verification

Verify marketing attribution:
  1. Find user who transacted
  2. Check initial_referrer
  3. Verify UTM parameters
  4. Confirm attribution accuracy

Privacy & Access

Who Can View Users

  • Admins: Full access to all users
  • Users: Can view users (configurable)
  • Public: No access

Sensitive Data

Some properties may be redacted:

Audit Logging

User profile access is logged:

Next Steps

Cohorts

Group users into segments

User Profiles

Learn about profile data